Customer Feedback Results

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Here's the opinion of our existing customers who have completed our customer satisfaction survey*:-

(guide : 70% = satisfactory; 100% = far exceeded expectation)

Number of people who have given feedback : 14

Item delivery (speediness, condition of goods):-
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Quality of the items purchased:-
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Value for money:-
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Overall service:-
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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.

Customer Comments

Goods arrived very promptly and very well packaged, and details of the crystals were provided with helpful information which was very much appreciated (and was beyond expectation). It was a pleasure to deal with you.
Jaki, Kingston-upon-Thames

I had concerns about ordering crystals online as i like to feel the connection. And did discuss this with Steve. However, this was alleviated once i received the products. which i might add were of exceptional quality. Thank you Steve.
Sarah, Scunthorpe

Very fast service, friendly contact and impressive refund scheme which I was not expecting (and have not needed!) results have been found from crystals instantly, so thank you for the thoughtful choices
rachel, conisbrough

Thank you for an excellent purchasing experience. your web site clearly indicated the goods and assisted in purchase, my crystals arrived promptly and in excellent condition protected by a good amount of packaging. The accompanying was a lovely personal gesture and I had two e-mails to keep me in touch with my order progress. This aso reassured me that your site was genuine on my first time purchase. Thank you again. Pippa
philippa, Buckie

Really helpful with any queries. Completely trust this site in all areas.
Carolyn, Hartlepool

I am really happy with this order very fast delivery, and personal customer service with the emails and letter from Steve included with the crystals. Thank you very much.
Helen, Bradford

Thank-you for the amethyst - excellent quality and really quick delivery. very impressed thanks!! Emma
Emma, shrewsbury

always excellent quality and service
Angela, Harrogate

Such a friendly website! Have ordered from you before and was so pleased with my crystals,they are beautiful. Packaged with thought and care! Thankyou :)
Christine, Lichfield

Lovely crystals at a lovely price.
Diane, Whitehaven

Since I live in Sweden and the stones have to travel I`m amazed about the good condition they are in at arrival. Allways packed thourough.
Lotta, LIDKÖPING

Thank you, my crystals were sent very quickly and arrived the next day, they have lovely energies and I will definitely use your site again.
Tina, Sheffield