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Customer Reviews

Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.
Customer Name Delivery Speed Quality Value Overall Rating Date
Lee, Hemel Hempstead999923 February  2021
Derek, Irvine1010101020 February  2021
Elaine, Darlington998915 February  2021
Rita, Southampton1010101013 February  2021
Item was bigger then i expected but incredibly well shaped which gives lovely feeling by holding it
Lara, Burgess Hill101010105 February  2021
kathryn, Eye99993 February  2021
Wonderful quality and super speedy postage. Will be very happy to buy from you again! Thank you!
Amaryllis, Rossendale997929 January  2021
caroline, London109101025 January  2021
This was a very nice experience, with speedy delivery and good communication before and after delivery. Will definitely be coming back to this company for my crystals in the future.
Samantha, Kirkby in Furness101091020 January  2021
Beautiful crystals thank you. I've bought from you before at the Mind. Body, Spirit Fair and your crystals are gorgeous. I bought a big, beautiful, celestine heart cluster from you in Yorkshire and she has pride of place as I love her. Many Thanks
ronald, Ormiston , Scotland.101010108 January  2021
Loved my crystal Thankyou it’s making a big difference to me thanks
Alice, Caernarfon. Gwynedd1010101019 December  2020
All of the pieces, including this one, have always been nicely selected. Excellent products and excellent service. Thank you and#128522;
Joćo, Carcavelos101071011 December  2020
Nice and honest internet crystal shop. beautiful stones.
Anne, Gedney101010109 December  2020
the enjoyment of shopping through this website is always a pleasure, for I know the crystals I receive will be of the best quality and the service excellent, so thank you He Hi She Lo!
Daniel, Failsworth91010108 December  2020
my girlfriend was very pleased with her chalcedony roses, lovely service overall
michelle, Hove101010104 December  2020
Really lovely, some very beautiful pieces and friendly helpful communication from the shop. Will be recommending to my crystal loving family and friends xx
Marilyn, Birchington101091027 November  2020
Lovely coloured stones. Accurate sizing. Works well when meditating Packed securely and delivered promptly. Great customer service
Kim, Hamilton9991027 November  2020
Lovely crystals, arrived very quickly and well packaged. Thank you I will definitely order again.
Martyn, Birmingham1010101024 November  2020
Great service! Great prices and products! Thank you.
LOUISE, Aberdare1010101019 November  2020
They are absolutely amazing with a caring customer service and thoughtful message. They sent me a really good quality size crystal. I will always buy from them now.
Clara, Rehovot101010101 November  2020
Always personalized and warm service. And my eyes always bug out at the size of the items they're always larger than I expect. And I'm so happy to finally get my hands on a good, authentic piece of jet. And the hematite is magnetic! Love my new additions. Thank you!
Martyn, Edinburgh109991 November  2020
My first order however everything was handled very professionally and the stone quality is very good!
Natalia, Moconesi1010101015 October  2020
The seller is very courteous and sociable. The stones are very beautiful, as in the photos. The parcel reached Italy in one week. Huge thanks for the gift (the seller sent another extra stone).
Teresa, Sligo101081010 October  2020
Superb service delivery, so impressed. Delivery was speedy, goods were extremely well packaged. Lovely information cards for each crystal. The whole experience has just been so special from start to finish. I just love how you do business, from start to finish, your passion shines through from start to finish and your energy accompanies your crystals on their journey’s to new homes. I will be a repeat customer for sure. Thank you for doing what you do so well. and#128591;and#10084;and#65039;
Jenine, Bromley1010101028 September  2020
I have purchased from yourselves a number of times and each time your service snd quality had been second to none. This last time you helped me with an unusual request simply and without extra charge. Thank you’
rachel, Morpeth1010101024 September  2020
Brilliant service and beautiful crystals.
Debra, Jerusalem1010101023 September  2020
He Hi She Lo has been an incredible company to work with. There stones are incredibly high quality. large and beautiful! What you see on their site is truly what you get...They are in contact with me about my order from the beginning and are very personable family business who really just want to be of assistance to others...I have now ordered 3 times from them and am working on my 4th order.
Kristen, Disley1010101021 September  2020
Always a pleasure! Thank you for your excellent service!
Linda, Rickmansworth1010101021 September  2020
This was sent to my daughter and she is very pleased. The customer service is excellent.
Monika, Pontypridd1010101011 September  2020
This is my absolutely favorite stone.Thank you for sending me the best one.
Ms J, Almeida1010101010 September  2020
Amazing service! Amazing stones!! I am so happy to have found your amazing place! Many thanks! Miriam
Ms J
Tawna, Swindon101010104 September  2020
Really impressed with the level of service provided by HeHiSheLo (especially the speed of delivery). The stone received was exactly as it appeared in the photographs (if not better). Thank you very much Steve and Mo, I will definitely be purchasing more stones from you again!
A J, London101010104 September  2020
Angela, Dumriesshire8991030 August  2020
Susan, Purton1010101025 August  2020
Top quality crystals beautifully presented, efficient fast and friendly service, very highly recommended!
Penelope, Bradford898921 August  2020
Many years ago (must be at least 10!) I purchased a beautiful piece of petrified wood, a lovely block that always gets complimented when people see it. This stone is already getting comments. I’m so glad I found you again!
Sarah, Glasgow1010101028 July  2020
Beautiful crystals. Very pleased with purchase. Thank you.
Cecilia, Doreen101010108 July  2020
Received my palm stones today and they are exactly what I expected. Thanks Steve I look forward to finding more gems from your site in the future Regards Cecilia
lauren, Glasgow1010101024 June  2020
Very high quality products And great service. Would recommend!
Angie, GAINSBOROUGH101091019 June  2020
Fantastic quality tumbles. Excellent service with quick delivery. Thank you so much
rosalind, LEICESTER710101014 June  2020
Brilliant quality and great consideration shown to customers. Thank you so much!
Vienna, Saltburn999927 May  2020
The lapis lazuli wand is perfect. The delivery was quick and i was very impressed with the care that had been taken with the packaging to ensure the crystal got to me undamaged. You will certainly be my first place to come if and when i order more crysals. Thank you:)and#128077;
Bill, Galway City1010101026 May  2020
I put the wrong address on my order and Steve went above and beyond to sort out my mess! Thank you I will be a returning customer.
PENNY, Bognor Regis998822 May  2020
Very pleased with this transaction. Would use this seller again.
Antony, Southend-on-Sea999920 May  2020
Very good service will use again
Caroline, Cheltenham9109916 May  2020
I first met you both at Cheltenham Mind, Body and Spirit show possibly 4 years ago now. You have great energy and happily chatted with me about everything crystals.
Gavin, MARKET HARBOROUGH1010101016 May  2020
Fast delivery. Wonderfull stones. Thank you
Kiran, Leicester101010105 May  2020
Great customer service and attention to detail. Will definitely reorder from here !!
Melanie, SHEFFIELD81081027 April  2020
Always excellent service and quality is also always superb hence why I keep returning as a customer. Keep up the good work and hope you are both well. Mxxx
Aston, Birmingham1010101024 April  2020
Beautiful quality of crystals, truly radiant, the strength as well as the positive aura of these precious stones was immediately clear. They were hand picked and dispatched the same day as the order was complete, to my surprise. I definitely would not look further than this company in the future if I should require another purchase. The extensive stock available, complete with the extremely useful online description of each crystal and their traits, was a tremendous benefit in selecting what was required for the healing intention in mind, giving the order a personalized, prescriptive feel. Excellent quality with some exceptionally vibrant and rich colours displayed. Thank you again for the tremendous service, it is very much appreciated. Wishing you well, and all the best
colin, clydebank7910921 April  2020
Received in this morning's post which I consider timely under all our current circumstances. The pieces are beautiful and arrived lovingly packaged along with useful information. Very happy with every aspect of this transaction and will definitely purchase from He hi She lo again. and#128591;
Tina, Cambridge91091020 April  2020
Sandra, LYNDEBOROUGH10109106 April  2020
Very happy with my purchase!
Mrs S, Louth999929 March  2020
Excellent service and description of crystals.
Mrs S
Inguna, Riga1010101027 March  2020
Nice people, nice stones, nice attention and care. Definitely will be back.
Rianne, VORSTENBOSCH1010101024 March  2020
Involved from order to delivery!
Rachel M, Barnoldswick1010101020 March  2020
Always thrilled with the quality and service.
Rachel M
Shireen, London91010108 March  2020
D M, Washington1010797 March  2020
Lynn, Seminole101010107 March  2020
I truly enjoy hehishelo’s site and love the quality of their crystals and the associated information. Am a happy, satisfied customer. Highly recommend.
Jacqueline, STOWMARKET9991029 February  2020
Quick to arrive, we’ll packaged with helpful information and you took the time to enclose a covering letter. Would highly recommend.
D M, Washington1010101022 February  2020
Wendi, Tadley101071018 February  2020
james, GLASGOW1010101017 February  2020
hi I only found out about the jade stone from my granddaughters teacher talking a bout it as her name is jade and worries a lot about anything so I got her this stone its working thankyou
Pamela, SIDMOUTH10109108 February  2020
Pete, Aylesbury1010101027 January  2020
Dear Steve, Thank you - superb service the personal attention, packaging and covering letter made for a fantastic experience buying from you. I highly recommend He Hi She Lo to anyone who wants to buy crystals, minerals and stones. Kind regards, Pete.
Yolanda, Nazeing101091024 January  2020
Another perfect delivery and items just as expected. Thank You
Deborah, Leicester1010101023 January  2020
I don't buy crystals anywhere else! Service and care is always 100%. I've recommended hehishelo to all my students and friends.
Marina, Pembroke, Ontario999914 January  2020
Lovely pieces that arrived promptly, well packaged, lovely communication.
Vijay, Hounslow1010101013 January  2020
Excellent advice provided by Steve on the stones I requested. Quick delivery too (arrived next day).
kimiko, london101010108 January  2020
Always beautiful crystals and customer service is fantastic. Really lovely shop.
Nichola, Basildon1010101031 December  2019
Excellent sellers very happy with items many thanks and#128512;
christine, Runcorn999927 December  2019
Thank you
Casper, London1010101025 December  2019
Excellent crystals and top quality. Speedy delivery and great customer service.
Lotte, Valby9991012 December  2019
I am so happy with my purchase! All of the Crystals I've bought from you are just gorgeous. They arrived in perfect condition.
Kevin, Watford1010101025 November  2019
Delighted overall. Will be back!
Susan, Rossendale1098924 November  2019
Really pleased with my purchases. I had hoped for a deeper golden/more red inclusions in the golden healer crystal, but the quality of all the other crystals is exceptional. Excellent communication from the sellers too. All in all a fantastic experience with a friendly service. Although this is not the cheapest online shop, it is clear that the owners have selected quality crystals and have rare and unusual stones not readily available elsewhere. I prefer the slightly more expensive, yet quality crystals sold by this store than crystals i have purchased elsewhere. I will choose to buy from He Hi She Lo rather than any other store in future. Well done and thank you so very much. I really appreciate the care that has been taken to choose excellent quality crystals. The information sheet on each crystal is an excellent bonus too. Fantastic.
Joy, Chesham1010101018 November  2019
I cannot praise the service highly enough. All the crystals I have ever purchased from HeHiSheLo have been exceptional and I love them all!
Sandra, Bielawa1010101018 November  2019
The stone is unimaginably beautiful. I am more than 100% satisfied and happy with both the service and the purchased stone. I highly recommend this shop.
Nicola, Barnsley101081017 November  2019
Beautiful Chrystals put away for Christmas gifts.
Lasse, Jacksonville1010101015 November  2019
Victoria, Chelmsford9981020 October  2019
Karen, E Yorks510101017 September  2019
very pleased with the crystals I received and the information cards too. thank you.
Claire, East Meon109101021 August  2019
Excellent service, website and product as always. The only reason I ever shop anywhere else online is if you don't have in stock what I need at the time! Thank you!
Ashley, Northwich910101016 August  2019
Beautiful quality, great price and lovely letter to accompany the crystal Thank you so much x
Yvonne, East sussex1010101030 July  2019
Thank you thank you as ever, the mail arrived safe and sound and the crystals inside are just so beautiful I am so grateful as always! Sorry for the delay and sending massive healing energy for your back, hoping so much you are better already. Sunbeams galore to you both for all you do xxx Vonni
Monika, London101081021 July  2019
G M G I, Amsterdam10108920 July  2019
Michael, Dublin9991016 July  2019
Sonia, Bournemouth10991014 July  2019
I am so very pleased with the crystals I puchased- the pendulum is a gift for a friend and I know she will be very happy with it. I used to buy from you at fairs when I lived in Yorkshire and I will definitely be buying again.
JUNE, BASILDON.91010104 July  2019
Crystals beautiful .packed perfectly. And teardrop quartz popped in as a gift .that was a lovely thing to do and i THANK YOU SO VERY MUCH. It was a pleasure to meet you both at Chelmsford and i shall definatly buy from you again.
Thomas, South Shields9991022 June  2019
Splendid as ever!!!!!!!!!!!!
M, Thurmaston10991021 June  2019
First time buyer, will probably be back
marilyn, Hyde9109108 June  2019
Beautiful crystals. Thank you.
Natasha, Manchester10109105 June  2019
Amazing company. Great crystals at good prices super fast delivery and really nice friendly helpful fun good honest people
Rosemary, Ulverston99895 June  2019
Gill, Knaresborouhg1010101027 May  2019
Amazing crystals, exceptional service and presentation brilliant. It’s so lovely to have the descriptions of the crystals. Will not hesitate to buy from this site again. It is truly a magical experience.
Lucy, Chichester989911 May  2019
Maya, Seaton10109106 May  2019
I am upgrading my crystal collection and keep coming back to HeHiSheLo because of the lovely quality of the crystals, superb selection, and beautiful website presentation which makes browsing alone a gorgeous experience! Mo and Steve do a fantastic job in a very caring way, and have made a wonderful contribution to my beautiful collection. Many many thanks for all your hard work.
Tara, Christchurch101010105 May  2019
Thank you for my lovely crystals - brucite and gaspeite. They arrived and are just as described. Thank you for packing them up so well to ensure that nothing happened to them. I love the information leaflet that you sent with them too! Fantastic service.

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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.

The services/products offered at have been rated 4.9 out of 5 based on 1621 user reviews.