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icon Please note that we are taking a break for a short while and orders placed now will be sent out on Monday 13th December. Many thanks for your patience and understanding.

Customer Reviews

Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.
Customer Name Delivery Speed Quality Value Overall Rating Date
SYLWESTER, Aberdeen1010101015 November  2021
Fast delivery. Package very safely packed. Each crystal in a separate bag with description. Pendulum with silver chain. Very well made. Solid chain attachment to the crystal.Very clean, beautiful and nicely polished crystals and stones. I will buy more in the future. I highly recommend He Hi She Lo :)
Mark, Peterborough101010101 November  2021
Fantastic customer service, high quality products, and speedy delivery.
Lindsay, London10910927 October  2021
These are lovely and rare items and I am delighted to have them. Thank you for stocking something so unusual. Fast service and nicely packed.
Sam, Peterborough999925 October  2021
Kelly, Oldbury1010101024 October  2021
Really great, personalised service. My item arrived very quickly, and very well packaged. Will definitely keep this seller in my go to list for crystals.
Clifford, Riverview1010101011 October  2021
I'm very happy with the quality of the crystals ordered. They were well packaged with fast delivery. Thank you.
Jasmin, Leicester101010106 October  2021
Lesley, Thirsk99893 October  2021
Very happy, thank you
Beverley, Chelmsford101091012 September  2021
kelly, south ockendon101010109 September  2021
Ann, Fleet10109104 September  2021
The pieces I have received are just stunning. They look good in the photos but even better when you're actually holding them. Service is always very prompt and friendly. I just keep going back and with good reason.
Michelle, Oakham1010101029 August  2021
MRS M R, CAMBRIDGE101081023 August  2021
Extremely happy with the quality of the crystals, all beautifully packed with explanations of each one. Brilliant service. Thank you so much.
Valerie, Brampton99998 August  2021
Very good service - would buy again.
Guy, Saltaire, Shipley99991 June  2021
Everything was just great. really liked the hand written order slip. I'll be ordering again soon...
malka jacqueline, Exmouth10991010 May  2021
Really happy. Thank you so much Kind wishes Malka
malka jacqueline
nicola, harlow998929 April  2021
lovely crystals as per normal - thank you
Karen, Chesterfield988921 April  2021
Sarah, Carshalton Beeches9109911 April  2021
Promt delivery. Well packaged. I really like the information slip that you include. Quality of stones is fantastic. Well done, thank you
Leigh, Todmorden1010101010 April  2021
Thank you so much. Will definitely use you again - and recommend you. Reiki blessings - I am also a Reiki person.
Marion, Devizes910998 April  2021
One of the best. keep up the good work. with love to you all. rev. Marion
Carolin, Illertissen810893 April  2021
The crystals are beautiful, excellent quality. I am very happy with them and also some friends I am sharing them with. The package was lovingly packed and the service was very friendly. I would recommend your shop. Warm regards from Germany!
Viktor, Wolfsberg101010101 April  2021
raymond, nottingham9991031 March  2021
hi Steve-I was really impressed with the speed at which the beautiful crystals came!! considering the circumstances at present. Having been a customer of Yours for quite a few Years (buying from You and chatting at the various shows) I knew that the crystals would be exceptional of course, but You packed them very skilfully and I was totally impressed. I am pleased that You are still as Good as ever
Louise, Windsor1010101027 March  2021
Beautiful crystals. Excellent size and quality too. I will be recommending you to my friends. You are now my preferred crystal shop and I hope to visit you at one of the spiritual fairs when we are able to. Thank you.
Mihai Silviu, Piatra Neamt1010101021 March  2021
Katja, Ashbourne109101019 March  2021
delivery within 2 days! Prices beat any other seller I found. Stones available that I haven't found elsewhere.
Enid, Rochester1010101016 March  2021
Lovely crystals, delivered quickly with a charming letter and information on the properties of the stones. Also a completely recycleable envelope! Thank you so much for the quality of your service and. products
Barbara, Maidstone1010101015 March  2021
Absolutely fabulous! Crystals are fantastic, delivery, packaging second to none. Love everything about HeHiSheLo. :-)
Vicky, Kinnerton1010101012 March  2021
The quality of photos and description on the website ensure you know what you are buying. When opening the box and handling the items, the quality just oozes from them. They do not skimp on the packaging material, items wrapped in kitchen roll and bubble wrap and surrounded by packing pellets. Obviously packed with care. Sent first class and arrive promptly. Great customer service and swiftly resolve any problems, having had first hand experience of this with a previous order. Very satisfied, would recommend and will order from again.
suzanne, Goucestershire8108108 March  2021
Jerri, Clovis1010101023 February  2021
Terrific customer service from beginning to end. And as always, beautiful, quality stones. Thank you!
Lee, Hemel Hempstead999923 February  2021
Derek, Irvine1010101020 February  2021
All items were presents for girlfriend... She was delighted and made a purchase herself within days... Will be ordering more this week...
Elaine, Darlington998915 February  2021
Rita, Southampton1010101013 February  2021
Item was bigger then i expected but incredibly well shaped which gives lovely feeling by holding it
Lara, Burgess Hill101010105 February  2021
kathryn, Eye99993 February  2021
Wonderful quality and super speedy postage. Will be very happy to buy from you again! Thank you!
lisa, Enfield101081030 January  2021
Beautiful top quality high energy crystals. Fast delivery well packed great customer service could not be happier with my experience of buying crystals from you
Amaryllis, Rossendale997929 January  2021
caroline, London109101025 January  2021
This was a very nice experience, with speedy delivery and good communication before and after delivery. Will definitely be coming back to this company for my crystals in the future.
Carol, Crieff999921 January  2021
Delightful to receive. Thank you.
Samantha, Kirkby in Furness101091020 January  2021
Beautiful crystals thank you. I've bought from you before at the Mind. Body, Spirit Fair and your crystals are gorgeous. I bought a big, beautiful, celestine heart cluster from you in Yorkshire and she has pride of place as I love her. Many Thanks
Claire, NEWCASTLE UPON TYNE10991010 January  2021
ronald, Ormiston , Scotland.101010108 January  2021
Loved my crystal Thankyou it’s making a big difference to me thanks
Marijke, Bootle1010101029 December  2020
The service is always great and the crystals are really beautiful and always much nicer than my expectation. A great crystal shop!!!!!!
Alice, Caernarfon. Gwynedd1010101019 December  2020
All of the pieces, including this one, have always been nicely selected. Excellent products and excellent service. Thank you and#128522;
Joćo, CARCAVELOS101071011 December  2020
Nice and honest internet crystal shop. beautiful stones.
Anne, Gedney101010109 December  2020
the enjoyment of shopping through this website is always a pleasure, for I know the crystals I receive will be of the best quality and the service excellent, so thank you He Hi She Lo!
Daniel, Failsworth91010108 December  2020
my girlfriend was very pleased with her chalcedony roses, lovely service overall
michelle, Hove101010104 December  2020
Really lovely, some very beautiful pieces and friendly helpful communication from the shop. Will be recommending to my crystal loving family and friends xx
Marilyn, Birchington101091027 November  2020
Lovely coloured stones. Accurate sizing. Works well when meditating Packed securely and delivered promptly. Great customer service
Kim, Hamilton9991027 November  2020
Lovely crystals, arrived very quickly and well packaged. Thank you I will definitely order again.
Martyn, Birmingham1010101024 November  2020
Great service! Great prices and products! Thank you.
Anne, Doncaster1010101020 November  2020
I have bought crystals from Steve and Mo for the past approx 12 years both at shows and online their service, help and advice has always been first class and their crystals are always beautiful and amazing, you know you are in safe hands and what you will receive will be of the highest quality Thank you
LOUISE, Aberdare1010101019 November  2020
They are absolutely amazing with a caring customer service and thoughtful message. They sent me a really good quality size crystal. I will always buy from them now.
Clara, Rehovot101010101 November  2020
Always personalized and warm service. And my eyes always bug out at the size of the items they're always larger than I expect. And I'm so happy to finally get my hands on a good, authentic piece of jet. And the hematite is magnetic! Love my new additions. Thank you!
Martyn, Edinburgh109991 November  2020
My first order however everything was handled very professionally and the stone quality is very good!
Natalia, Moconesi1010101015 October  2020
The seller is very courteous and sociable. The stones are very beautiful, as in the photos. The parcel reached Italy in one week. Huge thanks for the gift (the seller sent another extra stone).
Teresa, Sligo101081010 October  2020
Superb service delivery, so impressed. Delivery was speedy, goods were extremely well packaged. Lovely information cards for each crystal. The whole experience has just been so special from start to finish. I just love how you do business, from start to finish, your passion shines through from start to finish and your energy accompanies your crystals on their journey’s to new homes. I will be a repeat customer for sure. Thank you for doing what you do so well. and#128591;and#10084;and#65039;
Jenine, Bromley1010101028 September  2020
I have purchased from yourselves a number of times and each time your service snd quality had been second to none. This last time you helped me with an unusual request simply and without extra charge. Thank you’
C E, Haywards Heath10991028 September  2020
rachel, Morpeth1010101024 September  2020
Brilliant service and beautiful crystals.
Debra, Jerusalem1010101023 September  2020
He Hi She Lo has been an incredible company to work with. There stones are incredibly high quality. large and beautiful! What you see on their site is truly what you get...They are in contact with me about my order from the beginning and are very personable family business who really just want to be of assistance to others...I have now ordered 3 times from them and am working on my 4th order.
Kristen, Disley1010101021 September  2020
Always a pleasure! Thank you for your excellent service!
Linda, Rickmansworth1010101021 September  2020
This was sent to my daughter and she is very pleased. The customer service is excellent.
Monika, Pontypridd1010101011 September  2020
This is my absolutely favorite stone.Thank you for sending me the best one.
Ms J, London1010101010 September  2020
Amazing service! Amazing stones!! I am so happy to have found your amazing place! Many thanks! Miriam
Ms J
Tawna, Swindon101010104 September  2020
Really impressed with the level of service provided by HeHiSheLo (especially the speed of delivery). The stone received was exactly as it appeared in the photographs (if not better). Thank you very much Steve and Mo, I will definitely be purchasing more stones from you again!
A J, London101010104 September  2020
Angela, Dumriesshire8991030 August  2020
Susan, Purton1010101025 August  2020
Top quality crystals beautifully presented, efficient fast and friendly service, very highly recommended!
Penelope, Bradford898921 August  2020
Many years ago (must be at least 10!) I purchased a beautiful piece of petrified wood, a lovely block that always gets complimented when people see it. This stone is already getting comments. I’m so glad I found you again!
Sarah, Glasgow1010101028 July  2020
Beautiful crystals. Very pleased with purchase. Thank you.
Cecilia, Doreen101010108 July  2020
Received my palm stones today and they are exactly what I expected. Thanks Steve I look forward to finding more gems from your site in the future Regards Cecilia
Brigitte, Chesterfield1010101028 June  2020
The crystals were dispatched the day I ordered them and arrived the next day.they were carefully packed and each had a leaflet describing their properties,fantastic service and value.
lauren, Glasgow1010101024 June  2020
Very high quality products And great service. Would recommend!
Angie, GAINSBOROUGH101091019 June  2020
Fantastic quality tumbles. Excellent service with quick delivery. Thank you so much
rosalind, LEICESTER710101014 June  2020
Brilliant quality and great consideration shown to customers. Thank you so much!
Margery, GLASGOW99996 June  2020
Palmstone is beautiful and unusual and became my favourite as soon as I saw it. I've given a 9 rating instead of 10 because nothing was beyond expectation. Everything, delivery, quality and value was, as always, excellent.
Vienna, Saltburn999927 May  2020
The lapis lazuli wand is perfect. The delivery was quick and i was very impressed with the care that had been taken with the packaging to ensure the crystal got to me undamaged. You will certainly be my first place to come if and when i order more crysals. Thank you:)and#128077;
Bill, Galway City1010101026 May  2020
I put the wrong address on my order and Steve went above and beyond to sort out my mess! Thank you I will be a returning customer.
PENNY, Bognor Regis998822 May  2020
Very pleased with this transaction. Would use this seller again.
Antony, Southend-on-Sea999920 May  2020
Very good service will use again
Caroline, Cheltenham9109916 May  2020
I first met you both at Cheltenham Mind, Body and Spirit show possibly 4 years ago now. You have great energy and happily chatted with me about everything crystals.
Gavin, Market Harborough1010101016 May  2020
Fast delivery. Wonderfull stones. Thank you
Maryanne, Luton1010101012 May  2020
Thank you very much for the beautiful stones. I am finding the stones very helpful and especially appreciate your thoughtful and kind customer service. Many thanks.
Kiran, Leicester101010105 May  2020
Great customer service and attention to detail. Will definitely reorder from here !!
Melanie, SHEFFIELD81081027 April  2020
Always excellent service and quality is also always superb hence why I keep returning as a customer. Keep up the good work and hope you are both well. Mxxx
Aston, Birmingham1010101024 April  2020
Beautiful quality of crystals, truly radiant, the strength as well as the positive aura of these precious stones was immediately clear. They were hand picked and dispatched the same day as the order was complete, to my surprise. I definitely would not look further than this company in the future if I should require another purchase. The extensive stock available, complete with the extremely useful online description of each crystal and their traits, was a tremendous benefit in selecting what was required for the healing intention in mind, giving the order a personalized, prescriptive feel. Excellent quality with some exceptionally vibrant and rich colours displayed. Thank you again for the tremendous service, it is very much appreciated. Wishing you well, and all the best
colin, clydebank7910921 April  2020
Received in this morning's post which I consider timely under all our current circumstances. The pieces are beautiful and arrived lovingly packaged along with useful information. Very happy with every aspect of this transaction and will definitely purchase from He hi She lo again. and#128591;
Tina, Cambridge91091020 April  2020
Sandra, LYNDEBOROUGH10109106 April  2020
Very happy with my purchase!
Mrs S, Louth999929 March  2020
Excellent service and description of crystals.
Mrs S
Inguna, Riga1010101027 March  2020
Nice people, nice stones, nice attention and care. Definitely will be back.
Rianne, VORSTENBOSCH1010101024 March  2020
Involved from order to delivery!
Rachel M, Barnoldswick1010101020 March  2020
Always thrilled with the quality and service.
Rachel M
Shireen, London91010108 March  2020
D M, Washington1010797 March  2020

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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.

The services/products offered at have been rated 4.92 out of 5 based on 1875 user reviews.