Customer Reviews
Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.Customer Name | Delivery Speed | Quality | Value | Overall Rating | Date |
Lee, Hemel Hempstead | 9 | 9 | 9 | 9 | 23 February 2021 |
Derek, Irvine | 10 | 10 | 10 | 10 | 20 February 2021 |
Elaine, Darlington | 9 | 9 | 8 | 9 | 15 February 2021 |
Rita, Southampton | 10 | 10 | 10 | 10 | 13 February 2021 |
Item was bigger then i expected but incredibly well shaped which gives lovely feeling by holding it Rita | |||||
Lara, Burgess Hill | 10 | 10 | 10 | 10 | 5 February 2021 |
kathryn, Eye | 9 | 9 | 9 | 9 | 3 February 2021 |
Wonderful quality and super speedy postage. Will be very happy to buy from you again! Thank you! kathryn | |||||
Amaryllis, Rossendale | 9 | 9 | 7 | 9 | 29 January 2021 |
caroline, London | 10 | 9 | 10 | 10 | 25 January 2021 |
This was a very nice experience, with speedy delivery and good communication before and after delivery. Will definitely be coming back to this company for my crystals in the future. caroline | |||||
Samantha, Kirkby in Furness | 10 | 10 | 9 | 10 | 20 January 2021 |
Beautiful crystals thank you.
I've bought from you before at the Mind. Body, Spirit Fair and your crystals are gorgeous.
I bought a big, beautiful, celestine heart cluster from you in Yorkshire and she has pride of place as I love her.
Many Thanks Samantha | |||||
ronald, Ormiston , Scotland. | 10 | 10 | 10 | 10 | 8 January 2021 |
Loved my crystal Thankyou its making a big difference to me thanks ronald | |||||
Alice, Caernarfon. Gwynedd | 10 | 10 | 10 | 10 | 19 December 2020 |
All of the pieces, including this one, have always been nicely selected. Excellent products and excellent service. Thank you and#128522; Alice | |||||
Joćo, Carcavelos | 10 | 10 | 7 | 10 | 11 December 2020 |
Nice and honest internet crystal shop. beautiful stones. Joćo | |||||
Anne, Gedney | 10 | 10 | 10 | 10 | 9 December 2020 |
the enjoyment of shopping through this website is always a pleasure, for I know the crystals I receive will be of the best quality and the service excellent, so thank you He Hi She Lo! Anne | |||||
Daniel, Failsworth | 9 | 10 | 10 | 10 | 8 December 2020 |
my girlfriend was very pleased with her chalcedony roses, lovely service overall Daniel | |||||
michelle, Hove | 10 | 10 | 10 | 10 | 4 December 2020 |
Really lovely, some very beautiful pieces and friendly helpful communication from the shop.
Will be recommending to my crystal loving family and friends xx michelle | |||||
Marilyn, Birchington | 10 | 10 | 9 | 10 | 27 November 2020 |
Lovely coloured stones. Accurate sizing. Works well when meditating
Packed securely and delivered promptly. Great customer service Marilyn | |||||
Kim, Hamilton | 9 | 9 | 9 | 10 | 27 November 2020 |
Lovely crystals, arrived very quickly and well packaged. Thank you I will definitely order again. Kim | |||||
Martyn, Birmingham | 10 | 10 | 10 | 10 | 24 November 2020 |
Great service! Great prices and products! Thank you. Martyn | |||||
LOUISE, Aberdare | 10 | 10 | 10 | 10 | 19 November 2020 |
They are absolutely amazing with a caring customer service and thoughtful message.
They sent me a really good quality size crystal.
I will always buy from them now. LOUISE | |||||
Clara, Rehovot | 10 | 10 | 10 | 10 | 1 November 2020 |
Always personalized and warm service. And my eyes always bug out at the size of the items they're always larger than I expect. And I'm so happy to finally get my hands on a good, authentic piece of jet. And the hematite is magnetic! Love my new additions. Thank you! Clara | |||||
Martyn, Edinburgh | 10 | 9 | 9 | 9 | 1 November 2020 |
My first order however everything was handled very professionally and the stone quality is very good! Martyn | |||||
Natalia, Moconesi | 10 | 10 | 10 | 10 | 15 October 2020 |
The seller is very courteous and sociable. The stones are very beautiful, as in the photos. The parcel reached Italy in one week. Huge thanks for the gift (the seller sent another extra stone). Natalia | |||||
Teresa, Sligo | 10 | 10 | 8 | 10 | 10 October 2020 |
Superb service delivery, so impressed. Delivery was speedy, goods were extremely well packaged. Lovely information cards for each crystal. The whole experience has just been so special from start to finish. I just love how you do business, from start to finish, your passion shines through from start to finish and your energy accompanies your crystals on their journeys to new homes. I will be a repeat customer for sure. Thank you for doing what you do so well. and#128591;and#10084;and#65039; Teresa | |||||
Jenine, Bromley | 10 | 10 | 10 | 10 | 28 September 2020 |
I have purchased from yourselves a number of times and each time your service snd quality had been second to none.
This last time you helped me with an unusual request simply and without extra charge.
Thank you Jenine | |||||
rachel, Morpeth | 10 | 10 | 10 | 10 | 24 September 2020 |
Brilliant service and beautiful crystals. rachel | |||||
Debra, Jerusalem | 10 | 10 | 10 | 10 | 23 September 2020 |
He Hi She Lo has been an incredible company to work with. There stones are incredibly high quality. large and beautiful! What you see on their site is truly what you get...They are in contact with me about my order from the beginning and are very personable family business who really just want to be of assistance to others...I have now ordered 3 times from them and am working on my 4th order. Debra | |||||
Kristen, Disley | 10 | 10 | 10 | 10 | 21 September 2020 |
Always a pleasure! Thank you for your excellent service! Kristen | |||||
Linda, Rickmansworth | 10 | 10 | 10 | 10 | 21 September 2020 |
This was sent to my daughter and she is very pleased. The customer service is excellent. Linda | |||||
Monika, Pontypridd | 10 | 10 | 10 | 10 | 11 September 2020 |
This is my absolutely favorite stone.Thank you for sending me the best one. Monika | |||||
Ms J, Almeida | 10 | 10 | 10 | 10 | 10 September 2020 |
Amazing service! Amazing stones!! I am so happy to have found your amazing place! Many thanks!
Miriam Ms J | |||||
Tawna, Swindon | 10 | 10 | 10 | 10 | 4 September 2020 |
Really impressed with the level of service provided by HeHiSheLo (especially the speed of delivery). The stone received was exactly as it appeared in the photographs (if not better). Thank you very much Steve and Mo, I will definitely be purchasing more stones from you again! Tawna | |||||
A J, London | 10 | 10 | 10 | 10 | 4 September 2020 |
Angela, Dumriesshire | 8 | 9 | 9 | 10 | 30 August 2020 |
Susan, Purton | 10 | 10 | 10 | 10 | 25 August 2020 |
Top quality crystals beautifully presented, efficient fast and friendly service, very highly recommended! Susan | |||||
Penelope, Bradford | 8 | 9 | 8 | 9 | 21 August 2020 |
Many years ago (must be at least 10!) I purchased a beautiful piece of petrified wood, a lovely block that always gets complimented when people see it. This stone is already getting comments. Im so glad I found you again! Penelope | |||||
Sarah, Glasgow | 10 | 10 | 10 | 10 | 28 July 2020 |
Beautiful crystals. Very pleased with purchase. Thank you. Sarah | |||||
Cecilia, Doreen | 10 | 10 | 10 | 10 | 8 July 2020 |
Received my palm stones today and they are exactly what I expected.
Thanks Steve I look forward to finding more gems from your site in the future
Regards
Cecilia Cecilia | |||||
lauren, Glasgow | 10 | 10 | 10 | 10 | 24 June 2020 |
Very high quality products And great service. Would recommend! lauren | |||||
Angie, GAINSBOROUGH | 10 | 10 | 9 | 10 | 19 June 2020 |
Fantastic quality tumbles. Excellent service with quick delivery. Thank you so much Angie | |||||
rosalind, LEICESTER | 7 | 10 | 10 | 10 | 14 June 2020 |
Brilliant quality and great consideration shown to customers.
Thank you so much! rosalind | |||||
Vienna, Saltburn | 9 | 9 | 9 | 9 | 27 May 2020 |
The lapis lazuli wand is perfect. The delivery was quick and i was very impressed with the care that had been taken with the packaging to ensure the crystal got to me undamaged. You will certainly be my first place to come if and when i order more crysals.
Thank you:)and#128077; Vienna | |||||
Bill, Galway City | 10 | 10 | 10 | 10 | 26 May 2020 |
I put the wrong address on my order and Steve went above and beyond to sort out my mess! Thank you I will be a returning customer. Bill | |||||
PENNY, Bognor Regis | 9 | 9 | 8 | 8 | 22 May 2020 |
Very pleased with this transaction. Would use this seller again. PENNY | |||||
Antony, Southend-on-Sea | 9 | 9 | 9 | 9 | 20 May 2020 |
Very good service will use again Antony | |||||
Caroline, Cheltenham | 9 | 10 | 9 | 9 | 16 May 2020 |
I first met you both at Cheltenham Mind, Body and Spirit show possibly 4 years ago now. You have great energy and happily chatted with me about everything crystals. Caroline | |||||
Gavin, MARKET HARBOROUGH | 10 | 10 | 10 | 10 | 16 May 2020 |
Fast delivery. Wonderfull stones. Thank you Gavin | |||||
Kiran, Leicester | 10 | 10 | 10 | 10 | 5 May 2020 |
Great customer service and attention to detail.
Will definitely reorder from here !! Kiran | |||||
ELIZABETH, NORTH YORKSHIRE | 9 | 9 | 9 | 9 | 3 May 2020 |
Melanie, SHEFFIELD | 8 | 10 | 8 | 10 | 27 April 2020 |
Always excellent service and quality is also always superb hence why I keep returning as a customer. Keep up the good work and hope you are both well. Mxxx Melanie | |||||
Aston, Birmingham | 10 | 10 | 10 | 10 | 24 April 2020 |
Beautiful quality of crystals, truly radiant, the strength as well as the positive aura of these precious stones was immediately clear. They were hand picked and dispatched the same day as the order was complete, to my surprise. I definitely would not look further than this company in the future if I should require another purchase. The extensive stock available, complete with the extremely useful online description of each crystal and their traits, was a tremendous benefit in selecting what was required for the healing intention in mind, giving the order a personalized, prescriptive feel. Excellent quality with some exceptionally vibrant and rich colours displayed. Thank you again for the tremendous service, it is very much appreciated.
Wishing you well, and all the best Aston | |||||
colin, clydebank | 7 | 9 | 10 | 9 | 21 April 2020 |
Received in this morning's post which I consider timely under all our current circumstances. The pieces are beautiful and arrived lovingly packaged along with useful information. Very happy with every aspect of this transaction and will definitely purchase from He hi She lo again. and#128591; colin | |||||
Tina, Cambridge | 9 | 10 | 9 | 10 | 20 April 2020 |
Sandra, LYNDEBOROUGH | 10 | 10 | 9 | 10 | 6 April 2020 |
Very happy with my purchase! Sandra | |||||
Mrs S, Louth | 9 | 9 | 9 | 9 | 29 March 2020 |
Excellent service and description of crystals. Mrs S | |||||
Inguna, Riga | 10 | 10 | 10 | 10 | 27 March 2020 |
Nice people, nice stones, nice attention and care. Definitely will be back. Inguna | |||||
Rianne, VORSTENBOSCH | 10 | 10 | 10 | 10 | 24 March 2020 |
Involved from order to delivery! Rianne | |||||
Rachel M, Barnoldswick | 10 | 10 | 10 | 10 | 20 March 2020 |
Always thrilled with the quality and service. Rachel M | |||||
Shireen, London | 9 | 10 | 10 | 10 | 8 March 2020 |
D M, Washington | 10 | 10 | 7 | 9 | 7 March 2020 |
Lynn, Seminole | 10 | 10 | 10 | 10 | 7 March 2020 |
I truly enjoy hehishelos site and love the quality of their crystals and the associated information. Am a happy, satisfied customer. Highly recommend. Lynn | |||||
Jacqueline, STOWMARKET | 9 | 9 | 9 | 10 | 29 February 2020 |
Quick to arrive, well packaged with helpful information and you took the time to enclose a covering letter. Would highly recommend. Jacqueline | |||||
D M, Washington | 10 | 10 | 10 | 10 | 22 February 2020 |
Wendi, Tadley | 10 | 10 | 7 | 10 | 18 February 2020 |
james, GLASGOW | 10 | 10 | 10 | 10 | 17 February 2020 |
hi I only found out about the jade stone from my granddaughters teacher talking a bout it as her name is jade and worries a lot about anything so I got her this stone its working thankyou james | |||||
Pamela, SIDMOUTH | 10 | 10 | 9 | 10 | 8 February 2020 |
Pete, Aylesbury | 10 | 10 | 10 | 10 | 27 January 2020 |
Dear Steve,
Thank you - superb service the personal attention, packaging and covering letter made for a fantastic experience buying from you. I highly recommend He Hi She Lo to anyone who wants to buy crystals, minerals and stones. Kind regards, Pete. Pete | |||||
Yolanda, Nazeing | 10 | 10 | 9 | 10 | 24 January 2020 |
Another perfect delivery and items just as expected. Thank You Yolanda | |||||
Deborah, Leicester | 10 | 10 | 10 | 10 | 23 January 2020 |
I don't buy crystals anywhere else! Service and care is always 100%. I've recommended hehishelo to all my students and friends. Deborah | |||||
Marina, Pembroke, Ontario | 9 | 9 | 9 | 9 | 14 January 2020 |
Lovely pieces that arrived promptly, well packaged, lovely communication.
Marina | |||||
Vijay, Hounslow | 10 | 10 | 10 | 10 | 13 January 2020 |
Excellent advice provided by Steve on the stones I requested. Quick delivery too (arrived next day). Vijay | |||||
kimiko, london | 10 | 10 | 10 | 10 | 8 January 2020 |
Always beautiful crystals and customer service is fantastic. Really lovely shop. kimiko | |||||
Nichola, Basildon | 10 | 10 | 10 | 10 | 31 December 2019 |
Excellent sellers very happy with items many thanks and#128512; Nichola | |||||
christine, Runcorn | 9 | 9 | 9 | 9 | 27 December 2019 |
Thank you christine | |||||
Casper, London | 10 | 10 | 10 | 10 | 25 December 2019 |
Excellent crystals and top quality. Speedy delivery and great customer service. Casper | |||||
Lotte, Valby | 9 | 9 | 9 | 10 | 12 December 2019 |
I am so happy with my purchase! All of the Crystals I've bought from you are just gorgeous. They arrived in perfect condition. Lotte | |||||
Kevin, Watford | 10 | 10 | 10 | 10 | 25 November 2019 |
Delighted overall. Will be back! Kevin | |||||
Susan, Rossendale | 10 | 9 | 8 | 9 | 24 November 2019 |
Really pleased with my purchases. I had hoped for a deeper golden/more red inclusions in the golden healer crystal, but the quality of all the other crystals is exceptional. Excellent communication from the sellers too. All in all a fantastic experience with a friendly service. Although this is not the cheapest online shop, it is clear that the owners have selected quality crystals and have rare and unusual stones not readily available elsewhere. I prefer the slightly more expensive, yet quality crystals sold by this store than crystals i have purchased elsewhere. I will choose to buy from He Hi She Lo rather than any other store in future. Well done and thank you so very much. I really appreciate the care that has been taken to choose excellent quality crystals. The information sheet on each crystal is an excellent bonus too. Fantastic. Susan | |||||
Joy, Chesham | 10 | 10 | 10 | 10 | 18 November 2019 |
I cannot praise the service highly enough. All the crystals I have ever purchased from HeHiSheLo have been exceptional and I love them all! Joy | |||||
Sandra, Bielawa | 10 | 10 | 10 | 10 | 18 November 2019 |
The stone is unimaginably beautiful. I am more than 100% satisfied and happy with both the service and the purchased stone.
I highly recommend this shop. Sandra | |||||
Nicola, Barnsley | 10 | 10 | 8 | 10 | 17 November 2019 |
Beautiful Chrystals put away for Christmas gifts. Nicola | |||||
Lasse, Jacksonville | 10 | 10 | 10 | 10 | 15 November 2019 |
Victoria, Chelmsford | 9 | 9 | 8 | 10 | 20 October 2019 |
Karen, E Yorks | 5 | 10 | 10 | 10 | 17 September 2019 |
very pleased with the crystals I received and the information cards too. thank you. Karen | |||||
Claire, East Meon | 10 | 9 | 10 | 10 | 21 August 2019 |
Excellent service, website and product as always.
The only reason I ever shop anywhere else online is if you don't have in stock what I need at the time!
Thank you! Claire | |||||
Ashley, Northwich | 9 | 10 | 10 | 10 | 16 August 2019 |
Beautiful quality, great price and lovely letter to accompany the crystal
Thank you so much x Ashley | |||||
Yvonne, East sussex | 10 | 10 | 10 | 10 | 30 July 2019 |
Thank you thank you as ever, the mail arrived safe and sound and the crystals inside are just so beautiful I am so grateful as always! Sorry for the delay and sending massive healing energy for your back, hoping so much you are better already. Sunbeams galore to you both for all you do xxx Vonni Yvonne | |||||
Monika, London | 10 | 10 | 8 | 10 | 21 July 2019 |
G M G I, Amsterdam | 10 | 10 | 8 | 9 | 20 July 2019 |
Michael, Dublin | 9 | 9 | 9 | 10 | 16 July 2019 |
Sonia, Bournemouth | 10 | 9 | 9 | 10 | 14 July 2019 |
I am so very pleased with the crystals I puchased- the pendulum is a gift for a friend and I know she will be very happy with it. I used to buy from you at fairs when I lived in Yorkshire and I will definitely be buying again. Sonia | |||||
JUNE, BASILDON. | 9 | 10 | 10 | 10 | 4 July 2019 |
Crystals beautiful .packed perfectly. And teardrop quartz popped in as a gift .that was a lovely thing to do and i THANK YOU SO VERY MUCH. It was a pleasure to meet you both at Chelmsford and i shall definatly buy from you again. JUNE | |||||
Thomas, South Shields | 9 | 9 | 9 | 10 | 22 June 2019 |
Splendid as ever!!!!!!!!!!!! Thomas | |||||
M, Thurmaston | 10 | 9 | 9 | 10 | 21 June 2019 |
First time buyer, will probably be back M | |||||
marilyn, Hyde | 9 | 10 | 9 | 10 | 8 June 2019 |
Beautiful crystals. Thank you. marilyn | |||||
Natasha, Manchester | 10 | 10 | 9 | 10 | 5 June 2019 |
Amazing company. Great crystals at good prices super fast delivery and really nice friendly helpful fun good honest people Natasha | |||||
Rosemary, Ulverston | 9 | 9 | 8 | 9 | 5 June 2019 |
Gill, Knaresborouhg | 10 | 10 | 10 | 10 | 27 May 2019 |
Amazing crystals, exceptional service and presentation brilliant. Its so lovely to have the descriptions of the crystals. Will not hesitate to buy from this site again. It is truly a magical experience. Gill | |||||
Lucy, Chichester | 9 | 8 | 9 | 9 | 11 May 2019 |
Maya, Seaton | 10 | 10 | 9 | 10 | 6 May 2019 |
I am upgrading my crystal collection and keep coming back to HeHiSheLo because of the lovely quality of the crystals, superb selection, and beautiful website presentation which makes browsing alone a gorgeous experience! Mo and Steve do a fantastic job in a very caring way, and have made a wonderful contribution to my beautiful collection. Many many thanks for all your hard work. Maya | |||||
Tara, Christchurch | 10 | 10 | 10 | 10 | 5 May 2019 |
Thank you for my lovely crystals - brucite and gaspeite. They arrived and are just as described. Thank you for packing them up so well to ensure that nothing happened to them. I love the information leaflet that you sent with them too! Fantastic service. Tara |
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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.
The services/products offered at hehishelo.co.uk have been rated
based on
1621 user reviews.