Customer Reviews
Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.Customer Name | Delivery Speed | Quality | Value | Overall Rating | Date |
Wendy, Southampton | 9 | 9 | 9 | 10 | 24 July 2022 |
Linda, Cannock | 10 | 10 | 10 | 10 | 4 July 2022 |
Kim, Gatehouse Of Fleet | 10 | 9 | 9 | 9 | 30 June 2022 |
Natalie, Shaker Heights | 10 | 10 | 10 | 10 | 27 June 2022 |
Sandra, Toronto | 10 | 10 | 10 | 10 | 16 June 2022 |
kim, Hessle | 10 | 9 | 9 | 10 | 12 June 2022 |
Sheila, Stafford | 9 | 10 | 9 | 9 | 11 June 2022 |
Mary, HUDDERSFIELD | 10 | 10 | 8 | 10 | 10 June 2022 |
Madlene, Mühlehorn | 10 | 9 | 8 | 9 | 1 June 2022 |
Catherine, Watford | 9 | 10 | 9 | 9 | 20 May 2022 |
Leigh, Colchester | 10 | 10 | 10 | 10 | 20 May 2022 |
Bernadette, Chorlton | 10 | 9 | 10 | 10 | 25 April 2022 |
Heidi, Worksop | 8 | 9 | 9 | 9 | 24 April 2022 |
Tony, Knebworth | 10 | 10 | 10 | 10 | 22 April 2022 |
Excellent quality, great price. Ordered on 22nd April, arrived the following day with a very nice personalised letter from Steve.- that's how to humanise the internet - well done! Tony | |||||
Alan, Southampton | 9 | 9 | 9 | 9 | 17 April 2022 |
Christine, Basingstoke | 10 | 10 | 10 | 10 | 9 April 2022 |
The little goddess stone is amazing! She is statuesque and she has a very strong Earth energy. I adore her and she has centre place on my altar.
Thank you. Christine | |||||
Mitchell, Glasgow | 10 | 9 | 10 | 9 | 25 March 2022 |
David, Bournemouth | 9 | 9 | 10 | 9 | 8 March 2022 |
Very good service and very kind many thanks and kind regards from David David | |||||
Jenny M, Fairfield | 9 | 9 | 9 | 9 | 25 February 2022 |
Very nice items, well packed with free shipping. I highly recommend this seller. Jenny M | |||||
Jean, Chelmsford | 10 | 10 | 10 | 10 | 23 February 2022 |
All the items I ordered were very high quality! It was great to find all the crystals that I had been searching for. Very fast delivery, I will be buying again! Thank you! Jean | |||||
Cordelia, BASINGSTOKE, Hampshire | 10 | 10 | 9 | 10 | 16 February 2022 |
You obviously select your merchandise with great care and treat the stones with loving respect. I am pleased to make further purchases from you in the future and happy to recommend you to others. Thank you for the gift of the extra howlite. The two clearly belong together. Cordelia | |||||
Michael, Uckfield | 10 | 10 | 9 | 10 | 15 February 2022 |
Super quick delivery. Thanks Michael | |||||
Dallas, Turriff | 10 | 10 | 10 | 10 | 15 February 2022 |
S L, Millom | 10 | 10 | 10 | 10 | 14 February 2022 |
Thank you sooooo much for my new crystal it is beautiful,just what I was hoping for and#10084;and#65039; S L | |||||
Stephen, Plymouth | 9 | 9 | 9 | 9 | 27 January 2022 |
Very good quality and service. I can recommend. Stephen | |||||
Hayley, Carshalton | 10 | 10 | 10 | 10 | 21 January 2022 |
Amazing service. Very honest and reliable. Fast delivery . Would definitely recommend. Hayley | |||||
Michael, WALSALL | 10 | 9 | 10 | 10 | 11 January 2022 |
Thanks so much for extra stone much appreciated.Grossular Garnet also excellent for Arthritis and Neuropathy nerve damage.Amazing….Mike and Jean Michael | |||||
sarah, sudbury | 10 | 10 | 10 | 10 | 30 December 2021 |
Beautiful crystals thankyou sarah | |||||
Karen, Wirral | 9 | 10 | 10 | 10 | 27 December 2021 |
Very pleased. Royal Mail had managed to open the envelope but thankfully nothing missing. Karen | |||||
Michelle, Liverpool | 10 | 10 | 10 | 10 | 5 December 2021 |
SYLWESTER, Aberdeen | 10 | 10 | 10 | 10 | 15 November 2021 |
Fast delivery. Package very safely packed. Each crystal in a separate bag with description. Pendulum with silver chain. Very well made. Solid chain attachment to the crystal.Very clean, beautiful and nicely polished crystals and stones. I will buy more in the future. I highly recommend He Hi She Lo :) SYLWESTER | |||||
Hannah, Peterborough | 10 | 10 | 10 | 10 | 1 November 2021 |
Fantastic customer service, high quality products, and speedy delivery. Hannah | |||||
Lindsay, London | 10 | 9 | 10 | 9 | 27 October 2021 |
These are lovely and rare items and I am delighted to have them. Thank you for stocking something so unusual. Fast service and nicely packed. Lindsay | |||||
Sam, Peterborough | 9 | 9 | 9 | 9 | 25 October 2021 |
Fantastic service and excellent crystals. Sam | |||||
Kelly, Oldbury | 10 | 10 | 10 | 10 | 24 October 2021 |
Really great, personalised service. My item arrived very quickly, and very well packaged. Will definitely keep this seller in my go to list for crystals. Kelly | |||||
Clifford, Riverview | 10 | 10 | 10 | 10 | 11 October 2021 |
I'm very happy with the quality of the crystals ordered. They were well packaged with fast delivery. Thank you. Clifford | |||||
Jasmin, Leicester | 10 | 10 | 10 | 10 | 6 October 2021 |
Lesley, Thirsk | 9 | 9 | 8 | 9 | 3 October 2021 |
Very happy, thank you Lesley | |||||
tracey, grays | 9 | 9 | 9 | 9 | 13 September 2021 |
100 % satisfied with all purchases , items always packed securely and arrives promptly. tracey | |||||
Beverley, Chelmsford | 10 | 10 | 9 | 10 | 12 September 2021 |
kelly, south ockendon | 10 | 10 | 10 | 10 | 9 September 2021 |
Ann, Fleet | 10 | 10 | 9 | 10 | 4 September 2021 |
The pieces I have received are just stunning. They look good in the photos but even better when you're actually holding them. Service is always very prompt and friendly. I just keep going back and with good reason.
Ann | |||||
Michelle, Oakham | 10 | 10 | 10 | 10 | 29 August 2021 |
MRS M R, CAMBRIDGE | 10 | 10 | 8 | 10 | 23 August 2021 |
Extremely happy with the quality of the crystals, all beautifully packed with explanations of each one. Brilliant service. Thank you so much. MRS M R | |||||
Valerie, Brampton | 9 | 9 | 9 | 9 | 8 August 2021 |
Very good service - would buy again. Valerie | |||||
Sharon, Larkhall, Bath | 9 | 10 | 10 | 10 | 10 June 2021 |
Guy, Saltaire, Shipley | 9 | 9 | 9 | 9 | 1 June 2021 |
Everything was just great. really liked the hand written order slip. I'll be ordering again soon... Guy | |||||
malka jacqueline, Exmouth | 10 | 9 | 9 | 10 | 10 May 2021 |
Really happy.
Thank you so much
Kind wishes
Malka malka jacqueline | |||||
nicola, harlow | 9 | 9 | 8 | 9 | 29 April 2021 |
lovely crystals as per normal - thank you nicola | |||||
Karen, Chesterfield | 9 | 8 | 8 | 9 | 21 April 2021 |
Sarah, Carshalton Beeches | 9 | 10 | 9 | 9 | 11 April 2021 |
Promt delivery.
Well packaged.
I really like the information slip that you include.
Quality of stones is fantastic.
Well done, thank you Sarah | |||||
Leigh, Todmorden | 10 | 10 | 10 | 10 | 10 April 2021 |
Thank you so much. Will definitely use you again - and recommend you. Reiki blessings - I am also a Reiki person. Leigh | |||||
Marion, DEVIZES | 9 | 10 | 9 | 9 | 8 April 2021 |
One of the best.
keep up the good work.
with love to you all. rev. Marion
Marion | |||||
Carolin, Illertissen | 8 | 10 | 8 | 9 | 3 April 2021 |
The crystals are beautiful, excellent quality. I am very happy with them and also some friends I am sharing them with. The package was lovingly packed and the service was very friendly. I would recommend your shop. Warm regards from Germany! Carolin | |||||
Viktor, Wolfsberg | 10 | 10 | 10 | 10 | 1 April 2021 |
raymond, nottingham | 9 | 9 | 9 | 10 | 31 March 2021 |
hi Steve-I was really impressed with the speed at which the beautiful crystals came!! considering the circumstances at present.
Having been a customer of Yours for quite a few Years (buying from You and chatting at the various shows) I knew that the crystals would be exceptional of course, but You packed them very skilfully and I was totally impressed. I am pleased that You are still as Good as ever raymond | |||||
Louise, Windsor | 10 | 10 | 10 | 10 | 27 March 2021 |
Beautiful crystals. Excellent size and quality too.
I will be recommending you to my friends.
You are now my preferred crystal shop and I hope to visit you at one of the spiritual fairs when we are able to. Thank you. Louise | |||||
Mihai Silviu, Piatra Neamt | 10 | 10 | 10 | 10 | 21 March 2021 |
Katja, Ashbourne | 10 | 9 | 10 | 10 | 19 March 2021 |
delivery within 2 days!
Prices beat any other seller I found.
Stones available that I haven't found elsewhere. Katja | |||||
Enid, Rochester | 10 | 10 | 10 | 10 | 16 March 2021 |
Lovely crystals, delivered quickly with a charming letter and information on the properties of the stones. Also a completely recycleable envelope! Thank you so much for the quality of your service and. products Enid | |||||
Barbara, Maidstone | 10 | 10 | 10 | 10 | 15 March 2021 |
Absolutely fabulous! Crystals are fantastic, delivery, packaging second to none. Love everything about HeHiSheLo. :-) Barbara | |||||
Vicky, Kinnerton | 10 | 10 | 10 | 10 | 12 March 2021 |
The quality of photos and description on the website ensure you know what you are buying. When opening the box and handling the items, the quality just oozes from them. They do not skimp on the packaging material, items wrapped in kitchen roll and bubble wrap and surrounded by packing pellets. Obviously packed with care. Sent first class and arrive promptly. Great customer service and swiftly resolve any problems, having had first hand experience of this with a previous order. Very satisfied, would recommend and will order from again. Vicky | |||||
suzanne, Goucestershire | 8 | 10 | 8 | 10 | 8 March 2021 |
Jerri, Clovis | 10 | 10 | 10 | 10 | 23 February 2021 |
Terrific customer service from beginning to end. And as always, beautiful, quality stones. Thank you! Jerri | |||||
Lee, Hemel Hempstead | 9 | 9 | 9 | 9 | 23 February 2021 |
Derek, Girdle Toll Irvine | 10 | 10 | 10 | 10 | 20 February 2021 |
All items were presents for girlfriend... She was delighted and made a purchase herself within days... Will be ordering more this week... Derek | |||||
Elaine, Darlington | 9 | 9 | 8 | 9 | 15 February 2021 |
Rita, Southampton | 10 | 10 | 10 | 10 | 13 February 2021 |
Item was bigger then i expected but incredibly well shaped which gives lovely feeling by holding it Rita | |||||
Andrew, Banff | 10 | 10 | 9 | 10 | 10 February 2021 |
I've got lots of first rate crystals for my collection from this excellent website. Have used before, and will definitely use again - great products and great service! One of my favourite crystal sellers. Andrew | |||||
Lara, Burgess Hill | 10 | 10 | 10 | 10 | 5 February 2021 |
kathryn, Eye | 9 | 9 | 9 | 9 | 3 February 2021 |
Wonderful quality and super speedy postage. Will be very happy to buy from you again! Thank you! kathryn | |||||
fiona, Dunfermline | 10 | 10 | 10 | 10 | 3 February 2021 |
lisa, Enfield | 10 | 10 | 8 | 10 | 30 January 2021 |
Beautiful top quality high energy crystals. Fast delivery well packed great customer service could not be happier with my experience of buying crystals from you lisa | |||||
Amaryllis, Rossendale | 9 | 9 | 7 | 9 | 29 January 2021 |
caroline, London | 10 | 9 | 10 | 10 | 25 January 2021 |
This was a very nice experience, with speedy delivery and good communication before and after delivery. Will definitely be coming back to this company for my crystals in the future. caroline | |||||
Carol, Crieff | 9 | 9 | 9 | 9 | 21 January 2021 |
Delightful to receive. Thank you. Carol | |||||
Samantha, Kirkby in Furness | 10 | 10 | 9 | 10 | 20 January 2021 |
Beautiful crystals thank you.
I've bought from you before at the Mind. Body, Spirit Fair and your crystals are gorgeous.
I bought a big, beautiful, celestine heart cluster from you in Yorkshire and she has pride of place as I love her.
Many Thanks Samantha | |||||
Claire, NEWCASTLE UPON TYNE | 10 | 9 | 9 | 10 | 10 January 2021 |
As always, wonderful crystals and wonderful service. Hehishelo definitely best crystal site!! Claire | |||||
ronald, Ormiston , Scotland. | 10 | 10 | 10 | 10 | 8 January 2021 |
Loved my crystal Thankyou it’s making a big difference to me thanks ronald | |||||
Marijke, Bootle | 10 | 10 | 10 | 10 | 29 December 2020 |
The service is always great and the crystals are really beautiful and always much nicer than my expectation. A great crystal shop!!!!!! Marijke | |||||
Alice, Caernarfon. Gwynedd | 10 | 10 | 10 | 10 | 19 December 2020 |
All of the pieces, including this one, have always been nicely selected. Excellent products and excellent service. Thank you and#128522; Alice | |||||
João, CARCAVELOS | 10 | 10 | 7 | 10 | 11 December 2020 |
Nice and honest internet crystal shop. beautiful stones. João | |||||
Anne, Gedney | 10 | 10 | 10 | 10 | 9 December 2020 |
the enjoyment of shopping through this website is always a pleasure, for I know the crystals I receive will be of the best quality and the service excellent, so thank you He Hi She Lo! Anne | |||||
Daniel, Failsworth | 9 | 10 | 10 | 10 | 8 December 2020 |
my girlfriend was very pleased with her chalcedony roses, lovely service overall Daniel | |||||
michelle, Hove | 10 | 10 | 10 | 10 | 4 December 2020 |
Really lovely, some very beautiful pieces and friendly helpful communication from the shop.
Will be recommending to my crystal loving family and friends xx michelle | |||||
Marilyn, Birchington | 10 | 10 | 9 | 10 | 27 November 2020 |
Lovely coloured stones. Accurate sizing. Works well when meditating
Packed securely and delivered promptly. Great customer service Marilyn | |||||
Kim, Hamilton | 9 | 9 | 9 | 10 | 27 November 2020 |
Lovely crystals, arrived very quickly and well packaged. Thank you I will definitely order again. Kim | |||||
Martyn, Birmingham | 10 | 10 | 10 | 10 | 24 November 2020 |
Great service! Great prices and products! Thank you. Martyn | |||||
Anne, Doncaster | 10 | 10 | 10 | 10 | 20 November 2020 |
I have bought crystals from Steve and Mo for the past approx 12 years both at shows and online their service, help and advice has always been first class and their crystals are always beautiful and amazing, you know you are in safe hands and what you will receive will be of the highest quality Thank you Anne | |||||
LOUISE, Aberdare | 10 | 10 | 10 | 10 | 19 November 2020 |
They are absolutely amazing with a caring customer service and thoughtful message.
They sent me a really good quality size crystal.
I will always buy from them now. LOUISE | |||||
Clara, Rehovot | 10 | 10 | 10 | 10 | 1 November 2020 |
Always personalized and warm service. And my eyes always bug out at the size of the items they're always larger than I expect. And I'm so happy to finally get my hands on a good, authentic piece of jet. And the hematite is magnetic! Love my new additions. Thank you! Clara | |||||
Martyn, Edinburgh | 10 | 9 | 9 | 9 | 1 November 2020 |
My first order however everything was handled very professionally and the stone quality is very good! Martyn | |||||
Natalia, Moconesi | 10 | 10 | 10 | 10 | 15 October 2020 |
The seller is very courteous and sociable. The stones are very beautiful, as in the photos. The parcel reached Italy in one week. Huge thanks for the gift (the seller sent another extra stone). Natalia | |||||
Teresa, Sligo | 10 | 10 | 8 | 10 | 10 October 2020 |
Superb service delivery, so impressed. Delivery was speedy, goods were extremely well packaged. Lovely information cards for each crystal. The whole experience has just been so special from start to finish. I just love how you do business, from start to finish, your passion shines through from start to finish and your energy accompanies your crystals on their journey’s to new homes. I will be a repeat customer for sure. Thank you for doing what you do so well. and#128591;and#10084;and#65039; Teresa | |||||
Jenine, Bromley | 10 | 10 | 10 | 10 | 28 September 2020 |
I have purchased from yourselves a number of times and each time your service snd quality had been second to none.
This last time you helped me with an unusual request simply and without extra charge.
Thank you’ Jenine | |||||
C E, Haywards Heath | 10 | 9 | 9 | 10 | 28 September 2020 |
rachel, Morpeth | 10 | 10 | 10 | 10 | 24 September 2020 |
Brilliant service and beautiful crystals. rachel | |||||
Debra, Jerusalem | 10 | 10 | 10 | 10 | 23 September 2020 |
He Hi She Lo has been an incredible company to work with. There stones are incredibly high quality. large and beautiful! What you see on their site is truly what you get...They are in contact with me about my order from the beginning and are very personable family business who really just want to be of assistance to others...I have now ordered 3 times from them and am working on my 4th order. Debra | |||||
Kristen, Disley | 10 | 10 | 10 | 10 | 21 September 2020 |
Always a pleasure! Thank you for your excellent service! Kristen | |||||
Linda, Rickmansworth | 10 | 10 | 10 | 10 | 21 September 2020 |
This was sent to my daughter and she is very pleased. The customer service is excellent. Linda |
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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.
The services/products offered at hehishelo.co.uk have been rated
based on
2012 user reviews.