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Customer Reviews

Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.
Customer Name Delivery Speed Quality Value Overall Rating Date
Celestino, Villeurbanne Cedex1010101023 November  2018
Really beautiful crystals ans stones! And I like the enthusiasm and honesty Steve and Mo put in describing each mineral. A trusted and valuable webstite.
Dianne, Upwey897917 November  2018
janice, South Shields999108 November  2018
Lovely piece of Moldavite, very pleased indeed.
Esther, Inverness99994 November  2018
Very efficient service and easy communications if required. Lovely well selected stones that feel nice
clare, GLASGOW9991026 October  2018
Andrea, Zaragoza998922 September  2018
Thank you so much. I'm very, very happy with the piece and the service.
m l, cudham,sevenoaks1010101018 September  2018
Second purchase now , the service is exceptional, the crystals are very excellent quality , they are beautiful . I will be visiting again that’s for sure , thank you
m l
Elodie, Loire-les-Marais91010917 September  2018
Really good quality crystals, i liked that it was packed with their properties and meaning. Shipping took 8 days to come to France. Pour les clients francais: Pierres de très bonne qualité, emballer avec un petit papier avec leur propriétés dessus, attention pour le prix, comme on convertis en euros, on doit payer plus cher que le prix afficher. Mais c'est globalement un très bon rapport qualité prix par rapport à ce qu'on trouve un France (j'ai payer certaines pierres moins de 5 euros, en France, elles auraient été à 15 au moins.
Emma, Kings Lynn1010101012 September  2018
Thank you, I used to purchase from you at Grimsby mbs, now we are based in west Norfolk and I have recently started working with crystals again, so it’s resll nice to remember your website and to order from you again
jayne, Baxterley, Atherstone101010106 September  2018
Beautiful crystals, wonderful service, above and beyond information. Will happily order again and again
Joanne, Longford1010101023 August  2018
beautiful pendant,excellent service,very happy,thank you,
CHRISTINE, GILBERDYKE1010101015 August  2018
Stones exactly as described and shown on the website. Excellent fast service, so impressed I have just ordered some more for a course I am doing.
Lynn, Exmouth99998 August  2018
Very happy with quality of goods and service. Will use again and would recommend {already have!!}
Trudy, Northants1098924 July  2018
Christine, Ochsenhausen1010101022 July  2018
Wonderful crystals, great service and very nice contact. Thank you so much. Highly recommended
alison, Cramlington10981018 July  2018
Beautiful products, speedy delivery, highly recommend
arvinder, hayes1010101016 July  2018
roy, Ceres888810 July  2018
I am very pleased with the service and quality of crystals delivered Thank you
H, Crewe89897 July  2018
Very happy with the quality of the crystals I received. Information provided was comprehensive. Thanks.
Mrs JM, Carmarthen109101026 June  2018
I will certainly purchase from you again! Thank you for your reply re Klinoptilolith query. Jan xx
Mrs JM
Diane, Harwich10991026 June  2018
Lovely crystal. Received very quickly
Tony, Wisbech898821 June  2018
Elaine, Hereford1099105 June  2018
Extremely fast order processing and delivery,very good sized crystals- the Citrine and amber were especially beautiful and although I'd sent two separate orders Steve kindly packed them together and refunded one postage charge,excellent .
Anne, Stockport988831 May  2018
rachael, ST HELENS1010101029 May  2018
recieved my mini eggs really quickly and the pricing of them was brilliant so definatley really good value for money, excellant condition and even a note describing what the crystals are and what they do thankyou very much will be ordering again soon x
BEVERLEY, Axminster101091012 May  2018
Thank you for my beautiful crystals I was extremely pleased with them and delighting in using them for my healing work. Your service is prompt , good quality and feel you give a personal touch. I will be returning. Thanks again.
Mrs S, Chesterfield99994 May  2018
Website clear and informative, ordering easy , packing and delivery good. Thank you
Mrs S
Chris, Sutton in Craven998930 April  2018
Very satisfied with the crystal and the speed it reached me, and the price. Browsing your website is a very pleasurable experience and#128522;
Deborah, Sligo1010101018 April  2018
Will definitely purchase from this store again. Fast and reliable service.
Tracey, Colchester1010101017 April  2018
I am so happy that I found you on the web your crystals are of are of excellent quality and match the picture you put with them.. I also like that you attach a little card with details with each crystal which makes it easier to identify when they arrive. Over all the products arrived within 2 to 3 days of ordering and I can't sing your praises any higher. Thank you so much for the top quality service you provide
joseph, cleveland1010101010 April  2018
Kris, Llanelli101010108 April  2018
I love the Preseli Bluestones you sent me. Many thanks Kris
Leslie, Colchester10109101 April  2018
I am so happy with my crystals, they are all unique pieces and very beautiful. I have been looking for the nazuri moyo for so long now I had almost given up hope. I am so happy I stumbled across your websiteand#128522;. I will be ordering more from you very soon. Thank you so very much and many blessings to you all. Tracey Brewster
pat, West Malling1010101028 March  2018
fantastic service and goods as always.
Kristina, Ipswich99101019 March  2018
Your service is always excellent.
Stuart, Yeovil10981019 March  2018
Lynn, Portsmouth1010101016 March  2018
Excellent crystal and service. Would highly recommend
Linda, Deeping St Nicholas1097915 March  2018
Janet, Grimsby1010101015 March  2018
Hello hehishelo I am thrilled with my stunningly beautiful carnelian everything about it is perfection. Many, many thanks and#128591;
marleen, Ross On Wye1010101014 March  2018
Love the way the crystals has been packed, one can see there is a lot of care going in to them all. Enjoy the meaning cards that comes along and feel that had one been served in person, it would have been a really friendly service
Gayle, Berkhamsted Herts1010101010 March  2018
Gorgeous stones, thank you
gemma, burton latimer101010109 March  2018
10 out of 10!!! All of my stones purchased were beautiful and great value for money. Delivery was fast and packaged really well. Also love the info slip that comes with each stone that explains their properties. Always an exciting day when my package arrives, keep up the great work guys and#10084;and#65039;
Susan, BUSHEY8109106 March  2018
The crystal that I received is beautiful. So pleased I instantly ordered a birthday gift for my daughter.
N, UPMINSTER1010101028 February  2018
I love this company and have never been disappointed in all the years I have used them to buy crystal and jewellery pieces for myself, family and friends. Thanks you and I hope to use He hishelow for many years to come. Nicki
Sophie, london1010101024 February  2018
Ann, Ludlow1010101021 February  2018
Brilliant! Great service, great products, thanks so much. Will be back! :)
Jackie, Northwich1010101016 February  2018
Good quality crystals received very quick
Gay, LONDON1098914 February  2018
Richard, Great Barr1010101011 February  2018
Excellent customer service. High quality items would definitely order more items in the future.
Janet, Hinckley99995 February  2018
Joann, Cavan9109105 February  2018
Love love love my purchase. The arrived so quick and so carefully packaged. Great service. Thank you
Neil, Romiley998930 January  2018
More lovely stones, thank you!
Robert, London9109930 January  2018
Liz, Redcliffe North10991029 January  2018
The special robust packaging worked very well to prevent the spray (from customs in Australia) from affecting the stones. Very well done indeed. Lovely stones and great value. Very happy!
Fabienne, ROUNTZENHEIM10991024 January  2018
Olivia, Malton1010101010 January  2018
Two very lovely and passionate people. I had been recommended this company by a colleague and I was so excited for my crystals to come. They are of amazingggg quality and the little signed letter was a lovely touch. I will be making my nxt purchase very soon Thankyou so much for such lovely good and service.
Neil, Romiley998910 January  2018
Lovely stones, fast delivery. Many thanks!
Gerardus, Goirle86682 January  2018
Paul, Ringwood9971030 December  2017
Love the personal service, attention to detail and additional effort provided by you on each order I have placed with you. Always a pleasure, always a quick responsive turnaround of my orders and well packaged and protected goods. My gratitude for your exemplary service.
michelle, Huddersfield91081023 December  2017
Lovely crystals, I always get a really powerful and positive experience whenever I purchase them. Lovely people to deal with too, always happy to help....
arvinder, hayes101071017 December  2017
Mary, Kettering998911 December  2017
Excellent stones. I can always depend on He Hi She Lo for good quality and service - Mary G
Gemma, PETERBOROUGH8107910 December  2017
D, Fleet998910 December  2017
Good service, many thanks.
N E R, East Ham101010109 December  2017
A very professional friendly service and quality items. Excellent.
P E, WOOLER109798 December  2017
having visited your stall in various shows over the years. quality of products and service remain a very high standard. well done thank you.
Janko, Niksic998925 November  2017
J, SLEAFORD1010101020 November  2017
as always the items were top quality, amazing energy, increadibly fast delvery, well packed and will be making great gifts, Thanks Steve and Mo x
Rachel, Taunton1010101014 November  2017
I love all the crystals that I bought, they were a present for my sister, but I will definitely be getting some for myself.
Anita, Norwich999910 November  2017
Lovely quality crystals - many thanks
Brian, Walsall897810 November  2017
Beverly, Leicester Forest East9991030 October  2017
Super service
DAVID, Cheltenham10991029 October  2017
Very pleased with the crystals, prompt dispatch, and the extra crystal you so kindly sent.
Norbert, Palma988925 October  2017
Ms K M, Nr Cinderford101081010 October  2017
well packed beautiful products thank you
Ms K M
Clara, Rehovot101010108 October  2017
Carolyn, Newton Flotman, Norwich999930 September  2017
Very pleased - lovely crystals. Will order from you again. Thank you.
Deb, Brevard10108926 September  2017
Josee, Truro1010101024 September  2017
The crystals are very beautiful and I felt like they were hand picked especially for me. What a wonderful service and lovely crystal beings!
Cheryl, Scarborough8881023 September  2017
items as hoped and very good quality. will use again in the future
Susan, Chigwell Row10991022 September  2017
First order with you - excellent Comms, speedy delivery, quality item. Thank you! Sue
Jane, Oswestry9981021 September  2017
Always very friendly and kind and very helpful.
Nikki, Tumbi Umbi7991016 September  2017
Everything was very packaged and each item was wrapped separately with information on each one provided. Will be back to shop again
Carol, Fochabers1010101014 September  2017
Thank you for the most beautiful labradorite and vesuvianite.
sarah, Gateshead101010109 September  2017
Lovely service and quality produce. Will be ordering again.
Sheila, Northampton91010107 September  2017
I have ordered from several online crystal shops before and have always been a bit disappointed with the crystals in some way. He Hi She Lo have been amazing, helpful and knowledgeable. I absolutely love my beautiful crystals and I can't wait to order again. I have recommended you to all my crystal pals. Thank you x
Joanna, Market Rasen9891030 August  2017
Delighted with my purchase
kay, London9991029 August  2017
A delight to deal with. All crystals have been top quality. Happily recommend.
Majella, Birmingham999927 August  2017
Excellent service, beautiful crystals. Thank you!
Clare, Shoreham-by-Sea101081025 August  2017
Beautiful stones and crystals received promptly, well packaged and with information about each piece. I've ordered a few times now and am very happy :)
Carol, Sheffield899925 August  2017
Kelly, Huddersfield10991022 August  2017
A very well organised service. It was a pleasure, as always, doing business with you! A shame not to see you in person at the Barnsley Event, but your help via email was greatly appreciated!
Lee ann, Capendu987910 August  2017
david, London999109 August  2017
Very fast Beautiful piece Great quality Thank you :)
Kathrin, Peterborough9101098 August  2017
Very impressed with the quality of the Rubies I purchased, and loved the letter enclosed with the invoice.
C, putney101010104 August  2017
Fantastic I am really pleased with this gorgeous rich carnelian flame. I meet you once in Brentwood at a Fair many moons ago . Thank you x
Anna, Salernes10109915 July  2017
Very pleased with your crystals and am so,glad to have found you
Christina, Kidlington99794 July  2017
Speedy friendly service and pendant is lovely
Samantha, London10108102 July  2017
I am so pleased with my crystals and they were packed with such care. Thank you so much!
Gordon, Biggar101010101 July  2017
Lovely friendly service. Sent a gift plus replacement for stone not the one I chose - how kind.

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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.

The services/products offered at have been rated 4.85 out of 5 based on 1102 user reviews.