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icon +++ Please note that until further notice we will only be shipping orders on Monday, Wednesday & Friday. Thank you. +++

Shipping & Delivery Charges

1) Shipping & Delivery Charges :-

1) Every order below 40 Sterling will be subject to shipping/delivery charges and these will be dependent upon your location. The appropriate charge from the table below will added to your order at the checkout stage and is regardless of how many items are ordered or their weight.

2) Every order over 40 Sterling will be delivered Free of Charge. In the UK this will be via 1st Class mail and internationally, this will be via Air Mail. Both of these services are untracked.

3) You may, if you wish, chose to upgrade your delivery to a tracked service and the cost of tracked delivery is also shown below. Please note that the price shown for tracked delivery is a one-off charge and is irrespective of the value of the order.


Delivery To

Type of Delivery

Cost


UK orders below 40

1st Class Royal Mail Untracked

3.95

UK orders over 40

1st Class Royal Mail Untracked

Free

UK upgrade to tracked delivery

Special Delivery Tracked

8.95


Europe orders below 40

Air Mail Untracked

7.80

Europe orders over 40

Air Mail Untracked

Free

Europe upgrade to tracked shipping

Air Mail Tracked

12.10


Australia & New Zealand orders below 40

Air Mail Untracked

14.50

Australia & New Zealand orders over 40

Air Mail Untracked

Free

Australia & New Zealand upgrade to tracked shipping

Air Mail Tracked

18.80


USA orders below 40

Air Mail Untracked

16.60

USA orders over 40

Air Mail Untracked

Free

USA upgrade to tracked shipping

Air Mail Tracked

20.85


Canada, Central & South America orders below 40

Air Mail Untracked

12.10

Canada, Central & South America orders over 40

Air Mail Untracked

Free

Canada, Central & South America upgrade to tracked shipping

Air Mail Tracked

16.60


Israel, India, Japan, Malaysia, Indonesia orders below 40

Air Mail Untracked

12.10

Israel, India, Japan, Malaysia, Indonesia orders over 40

Air Mail Untracked

Free

Israel, India, Japan, Malaysia, Indonesia upgrade to tracked shipping

Air Mail Tracked

16.60



2) Delivery :-

Goods ordered will be packed and dispatched by us using first class post via Royal Mail. However there may be times when we choose to use a courier service and we reserve the right to do this if we feel that the situation demands it.
In most cases we will endeavour to dispatch goods within 72 hours, but in any event, goods will be dispatched within 28 days.
Please recognise that there will be times when we have to source a particular item(s) and in these instances we will let you know the estimated delivery date.


3) Delivery Outside of the United Kingdom :-

We can deliver worldwide.


4) Postage & Packaging (Shipping) :-

The cost of this will be added to your order, unless your order exceeds 40 (Forty Pounds Sterling) in which case postage and packaging (shipping) will be free.


5) Non Receipt by You :-

Please inform us as soon as possible if you do not receive your goods within a reasonable time frame.


6) Damaged Goods :-

We will endeavour to pack and wrap, with great care, everything you order from us. However, we recognise that there will be times when, for whatever reason, the goods you receive will have suffered damage in the post. In these circumstances, please call us as soon as possible so that we may discuss the matter and reach an agreement.


7) What to do if You Don't like the Goods Delivered :-

You are under no obligation whatsoever to make a purchase of something that, for whatever reason, you don't like.
Should you not be 100% completely happy with the goods you receive from us, please contact us immediately so that we may firstly, make arrangements for their return, and secondly, make arrangements to refund the purchase price to you.
If it is your intention to do this, we would ask that you contact us as soon as possible and that you do not send any goods back to us without notifying us and acquiring a contact name for the person dealing with your order.
Any goods that you do wish to send back to us must be re-wrapped and re-packaged carefully and securely.
Please note that you are responsible for the cost of postage and packaging (shipping) on any goods that you return to us.
Goods that you do intend to return to us, should be returned to us within 14 days of your receiving them.


8) If we are Out of Stock :-

Should we be out of stock on any particular item, we will do our best to contact you straight away and let you know so that you may amend or cancel your order.